Privacy Policy —
How slo100 Protects Your Data

1 Who We Are

slo100 is the trading name of the operator of the online casino and sports betting platform accessible at slo100.vu. References to "slo100," "we," "us," and "our" throughout this Privacy Policy refer to that operator, its holding companies, subsidiaries, and any entity acting on its behalf in the delivery of the slo100 platform and services.

slo100 acts as the data controller in respect of personal data collected from registered players and visitors to the slo100 website. As data controller, slo100 is responsible for determining the purposes and means of processing your personal data and for ensuring that processing is carried out lawfully.

2 Scope of This Policy

This Privacy Policy applies to all personal data collected by slo100 in connection with:

• The registration and management of a slo100 player account.
• Your use of any feature of the slo100 platform, including casino games, sports betting, live dealer tables, and the slo100 login portal.
• Any communication you send to slo100 customer support, including chat, email, or any other channel.
• Any visit to the slo100 website, including visits by non-registered users.
• Any promotional or marketing communication you receive from slo100, where you have provided consent.

This Policy does not apply to third-party websites linked from slo100 content, or to the data practices of game software providers, payment processors, or any other third party operating independently of slo100.

3 Data We Collect

slo100 collects the following categories of personal data depending on your interaction with the platform:

slo100 does not intentionally collect sensitive personal data — such as racial or ethnic origin, political opinions, religious beliefs, health data (beyond responsible gaming indicators), or biometric data — except where this is strictly required to comply with a legal or regulatory obligation and you have been separately informed.

4 How We Collect Your Data

slo100 collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making a deposit, requesting a withdrawal, or contacting support.
• Automated Collection: Technical and usage data collected automatically when you access the slo100 website or platform, including via cookies, log files, and session tracking.
• Third-Party Sources: Identity verification data from KYC and AML screening providers; fraud risk scores from fraud prevention services; payment confirmation data from JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank.
• Publicly Available Sources: Sanctions lists, politically exposed persons (PEP) databases, and other regulatory screening sources that slo100 is required to check as part of its licensing obligations.

5 How We Use Your Data

slo100 uses personal data for the following purposes:

• Account Management: To register, maintain, and manage your slo100 player account, including processing deposits and withdrawals in PKR.
• Identity & Age Verification: To verify that you are at least 21 years of age and that your identity matches the information provided during registration, in fulfilment of our licensing obligations.
• Payment Processing: To process PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Bank Transfer, and to prevent payment fraud.
• Legal & Regulatory Compliance: To comply with anti-money-laundering (AML), counter-terrorist-financing (CTF), and responsible gaming obligations imposed by our licensing authority.
• Platform Security: To detect, investigate, and prevent fraudulent activity, account takeovers, cheating, bonus abuse, and other prohibited conduct on the slo100 platform.
• Responsible Gaming: To monitor gaming behaviour for indicators of problem gambling and to apply responsible gaming tools (deposit limits, session timers, self-exclusion) where requested or required.
• Customer Support: To respond to your queries, complaints, and requests through the slo100 support team.
• Platform Improvement: To analyse usage patterns and improve the slo100 platform, games, and user experience.
• Marketing Communications: To send you promotional offers and news about slo100 where you have provided consent. You may withdraw consent at any time by contacting support.

6 Legal Bases for Processing

slo100 processes personal data on the following legal bases:

• Contractual Necessity: Processing necessary to perform the slo100 Terms & Conditions, including account management and payment processing.
• Legal Obligation: Processing necessary to comply with AML, CTF, KYC, responsible gaming, and other regulatory obligations arising from slo100's international gaming licence.
• Legitimate Interests: Processing for fraud prevention, platform security, and internal analytics, where these interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications, where you have provided clear and freely given consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

7 Data Sharing & Disclosure

slo100 does not sell or rent your personal data. We may share personal data with the following categories of third party, strictly on a need-to-know basis:

• Payment Service Providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment processors, to facilitate PKR deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party identity verification services used to conduct KYC checks in compliance with our licensing obligations.
• Fraud Prevention & AML Services: Screening providers used to detect fraudulent activity and comply with AML and CTF requirements.
• Game Software Providers: Third-party game suppliers whose platforms are integrated within the slo100 casino — limited technical session data may be shared to facilitate gameplay.
• Regulatory Authorities: Our licensing authority and relevant regulatory bodies, where disclosure is required by law or pursuant to a valid regulatory request.
• Professional Advisers: Lawyers, accountants, and auditors, where disclosure is necessary for the provision of professional services.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of slo100's business, personal data may be transferred to the acquiring entity, subject to the same privacy protections as described in this Policy.

8 Payment Data & PKR Transactions

All financial transactions on slo100 are denominated in Pakistani Rupees (PKR). slo100 does not store full payment credentials — such as complete bank account numbers or mobile wallet PINs — on its own servers. Payment data is processed directly by the relevant payment service provider (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or Bank Transfer) under their own data security standards.

slo100 retains a reference record of each transaction for the purposes of account management, dispute resolution, and compliance with AML record-keeping requirements. Transaction records are retained for the period specified in Section 10 (Data Retention) of this Policy.

9 Cookies & Tracking Technologies

slo100 uses cookies and similar technologies on its website and platform. A cookie is a small data file placed on your device when you access the slo100 website. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the slo100 platform to function, including session authentication and security tokens. These cannot be disabled without affecting your ability to use the platform.
• Performance & Analytics Cookies: Used to collect aggregated information about how players use the slo100 platform, to identify areas for improvement. Data collected is anonymised where possible.
• Functional Cookies: Used to remember your preferences and settings on the slo100 platform, such as language and display options, to improve your experience.
• Targeting & Marketing Cookies: Used where you have provided consent to deliver relevant promotional content about slo100. These cookies may track your activity across sessions.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing the core slo100 platform, but may affect certain personalisation features.

10 Data Retention

slo100 retains personal data for the period necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law or our licensing obligations.

• Account Data & Transaction Records: Retained for a minimum of five years following account closure, in compliance with AML record-keeping requirements under our international gaming licence.
• KYC & Identity Verification Documents: Retained for a minimum of five years following the end of the customer relationship, or longer if required by applicable regulation.
• Support Communication Data: Retained for two years from the date of the most recent communication, unless the communication relates to a dispute or compliance matter, in which case it is retained for the duration of that matter plus two years.
• Technical & Usage Data: Retained for thirteen months for analytics purposes, after which it is aggregated or deleted.
• Marketing Consent Records: Retained until consent is withdrawn plus three years, to demonstrate compliance with consent obligations.

When personal data is no longer required, slo100 will securely delete or anonymise it in accordance with our data destruction procedures.

11 Your Data Rights

Subject to applicable law and our regulatory obligations, you have the following rights in respect of personal data held by slo100:

• Right of Access: You may request a copy of the personal data slo100 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal or regulatory retention obligations.
• Right to Restrict Processing: You may request that slo100 restrict the processing of your data in certain circumstances, such as where you contest the accuracy of the data.
• Right to Data Portability: You may request a structured, machine-readable copy of personal data you have provided to slo100, where processing is based on consent or contractual necessity.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including direct marketing.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact slo100 support using the contact details in Section 15. slo100 will respond to data rights requests within 30 days. In complex cases, this period may be extended by a further 60 days, with notification to you.

12 Data Security

slo100 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) protocols.
• Encryption of sensitive data at rest within slo100 databases.
• Strict access controls ensuring that employee access to personal data is limited to those with a legitimate business need.
• Regular security assessments and penetration testing of the slo100 platform.
• Incident response procedures to detect, contain, and report data breaches in accordance with regulatory requirements.

Despite these measures, no internet-based platform can guarantee absolute security. You are encouraged to use a strong, unique password for your slo100 account and to contact support immediately if you suspect unauthorised access.

13 Children & Minors

The slo100 platform is strictly restricted to individuals aged 21 years and over. slo100 does not knowingly collect personal data from persons under the age of 21. If slo100 becomes aware that personal data has been collected from a minor, the relevant account will be closed immediately and all associated personal data will be deleted, except where retention is required to comply with a legal or regulatory obligation.

If you have reason to believe that a person under the age of 21 has registered an account on slo100, please contact our support team immediately. slo100 cooperates fully with any investigation into underage access and takes this matter with the utmost seriousness.

14 Changes to This Privacy Policy

slo100 may update this Privacy Policy periodically to reflect changes in our data processing practices, regulatory requirements, or platform operations. Where a material change is made, slo100 will notify registered players by email or by an in-account notification before the revised Policy takes effect.

The effective date of the current version of this Policy is stated at the top of the document. We encourage you to review this Policy periodically. Continued use of the slo100 platform following any update constitutes your acknowledgement of the revised Policy.

15 Contact & Data Requests

If you have any questions about this Privacy Policy, wish to exercise a data right, or wish to raise a privacy concern, please contact the slo100 support team. Our team is available 24 hours a day, seven days a week, in English.

You may reach slo100 at the following email address. Note that this address is displayed as plain text only and is not a clickable link:

When submitting a data rights request, please include your registered account name, the nature of your request, and any relevant details to help us identify your account. slo100 may request identity verification before processing data rights requests to ensure we do not disclose personal data to an unauthorised party.

slo100 aims to acknowledge all privacy-related correspondence within 24 hours and to provide a substantive response within 30 days. Where a request requires extended processing, we will notify you of the extension and the expected resolution date.